Shipping policy

LEI Sales will either prepay-and-add (PPA) to your invoice or we use your logistics company (using your account number or your credit card payment). You can also decide if you want to purchase loss/damage insurance. Should damage or loss occur during transport, it is the responsibility of the buyer and the transportation company to settle any dispute. LEI Sales will co-operate with you and the carrier to the best of our ability.

You may select your own carrier. If you do not specify shipping/carrier arrangements LEI Sales will select a reputable carrier for you. LEI Sales ships FOB (Freight on Board) origin. FOB origin means the responsibility of seller stops when the 'goods' are delivered to the transporting company at or from our shipping point, warehouse, or service center.

We ship products that have a shipping weight of 150 pounds or less almost entirely via United Parcel Service (UPS). We sometimes use FedEx and the United States Postal Service (USPS).

All orders are subject to manufacturers lead times. Shipment lead times vary by product line and manufacturer. We try to ship most smaller in stock items in 2-5 business days from acceptance of order/payment. However, due to large order volumes, weather conditions or circumstances beyond our control, we will ship your order out as soon as possible.

For items that are shipped from the manufacturer or require additional freight charges due to size, weight or hazardous freight conditions, the above small parcel options will not be available to you and you will be notified that a Common Carrier Shipment or alternative method of shipping will be required and the additional freight charges you may be required to pay. Additional shipping charges will not appear during checkout. If your order requires any additional shipping charges, you will be notified for approval before your order ships.

Merchandise that is drop shipped from a manufacturer or shipped from any of our other facilities may require an extended lead time. We will make every effort to notify you of this via phone or email prior to shipment.